Refund Policy

Returns & Refund Policy:

We want you to be completely satisfied with your purchase from Wildcard Gaming. If for any reason you are not satisfied, we will gladly accept your return within 30 days from the date of delivery, subject to the following conditions:

• The item must be in its original condition and packaging, and with all original tags and labels attached.
• The item must not have been used or worn and must be free of any signs of use or wear.
• The item must be returned in the same condition in which it was received.

Please note that the following items are not eligible for return:

• Gift cards
• Downloadable software products
• Items that have been personalized or customized.
• Items that are classified as final sale.

To initiate a return, please contact our customer service team at support@wildcardgaming.co.uk with your order number and the reason for your return. We will provide you with instructions on how to return your item.

Once we receive your returned item, we will inspect it to ensure that it meets our return policy conditions. If it does, we will issue a refund to your original form of payment within 7 days. Please note that shipping and handling fees are non-refundable, and that you will be responsible for the cost of shipping the item back to us.

If you receive a damaged or defective item, please contact our customer service team immediately at support@wildcardgaming.co.uk with your order number and a description of the issue. We will provide you with instructions on how to return the item and will issue a replacement or refund once we receive the returned item.

Thank you for shopping at Wildcard Gaming!